Effective Communication Skills Are Important - 905 Words

Effective communication skills are important no matter who an individual is talking to, but they are vital when it comes to talking to someone who has either been a victim or a witness of a crime. A victim is at their most vulnerable state so they need to be talked to delicately and have support. Often times, witnesses of a crime are overlooked and are not questioned and they may have valuable information that could help a victim recover from the crime and give them justice. Communication in victimology and crisis management is comprised of knowing what effective communication skills are, how it gives victims a voice, how effective communication allows victims to ensure their rights and know what they are, and above all it the communicator builds a relationship with the victim which helps them to be able to recover from their trauma. Effective communication skills are â€Å"Think about the words you are going to say and think about how that victim might understand or take your words† (PublicResourceOrg, 2008). â€Å"When you talk to a victim, you certainly can be empathetic and listen and let them know that you are an understanding individual that is there to help meet their needs, whatever those are. (PublicResourceOrg, 2008). â€Å"What you learn is not to interrupt when you are talking to victims,† because it is hard enough for them to want to talk about what they went through in the first place and if they are interrupted, they have to build the courage to tell their story over againShow MoreRelatedThe Importance Of Active Listening, Positive Verbal Communication And Understanding Level Of Communication1588 Words   |  7 PagesListening, Positive Verbal Communication and Understanding Level of Communication with Different Clients. 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